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  • The Rates eNotices platform is experiencing some technical issues. You are not able to sign up to receive your rates notices via email until further notice.

Pay your rates

Your rates help fund a wide range of services, programs and projects in the Moreland.

When are rates due?

You are required to pay your rates and charges for the 2021-22 rating year in 4 instalments.

Instalment due dates for 2020-21:

Instalment 1: 30 September 2021

Instalment 2: 30 November 2021

Instalment 3: 28 February 2022

Instalment 4: 31 May 2022

If the due date falls on a public holiday or weekend, the instalment can be made the next working day.

You can apply to pay your rates over 10 monthly Direct Debit deductions, these payments are processed on the 15th of each month between September and June.

When will I receive my rates notice?

Rates notices and instalment reminders are sent to ratepayers by post. Rates notices are sent to all ratepayers in August each year. Instalment reminder notices are sent 14 days before each due date.

You can also send your rates notice to your online bank account by registering through ‘BPAY View’ or the ‘View Bills’ section in your account. Register using the biller code 35105.

Receive rates notices via email - This service is temporarily unavailable

You can register to receive future notices via email using the URL and eNotice code on your rates notice. 


How can I pay my rates?

Our website

Pay rates online. Payment can be made in full or in part. You will need the Assessment Number on your rates notice.

Pay rates


Log in to your online bank account and select BPAY to pay bills online. Alternatively, call your phone banking number.

Enter the biller code 35105, the Assessment Number found on the front of your rates notice, and the payment amount.

Direct debit

There are 2 direct debit options:

  1. Your four quarterly instalments are deducted from your nominated bank account on their due dates, or
  2. Your rates are divided into ten monthly instalments, which are deducted from your nominated bank account on the 15th of each month between September and June.

To set up a direct debit, complete the Direct Debit Request formor Direct Debit Request form (PDF 247Kb) and return the form by:

  • Post to Moreland City Council, Locked Bag 10, Moreland VIC 3058
  • Email Rates a scanned copy of the form.

When signing up, your rates must be up-to-date.

Once a direct debit is set up, it continues every year until we receive written notification from you to cancel it. To change your nominated bank account, write to us with the details via post or email.

If you have payment owing and want to set up direct debit, contact us on 9240 1111.

You can also use Centrepay to arrange regular deductions from your Centrelink payment. Our Centrepay Reference Number is 555 061 978C. Visit Centrepay for more information.


Call us on 9240 1111 and press ‘1’ to make a payment. Press ‘2’ to pay rates and follow the voice prompts. You will need your assessment number and your credit card details.


Separate the payment slip at the bottom of your rates notice and mail it with your cheque or money order to Moreland City Council, Locked Bag 10, Moreland VIC 3058, before the due date.

Make the cheque or money order payable to ‘Moreland City Council’ and cross 'Not negotiable'. Do not include cash in the mail.

A receipt is not provided for rates notices paid by mail. Keep the top section of the notice for your records.

In Person

Bring your rates notice to a Customer Service Centre where you can pay by credit card, EFTPOS, cheque, money order, or cash.

Australia Post

Bring your rates notice to a Post Office and pay by credit card, EFTPOS, cheque, money order, or cash.

Have a question about your rates notice?

Fill out the form below if you have a question about your rates notice or need more information.

Provide as much detail as you can. We will get back to you within 4 business days.

To make a formal objection to your valuation, see the valuation enquiry form for further details.

Rates enquiry