Information about re-opening
The State Government has announced the return of Stage 3 restrictions, 'stay at home orders' for 12 postcodes in Melbourne, including the Moreland postcodes 3046, 3060 and 3055. This means that from Thursday, 2 July until further notice, Glenroy library will be closed and returns chutes at Glenroy, Fawkner and Campbell Turnbull libraries will be closed.
The health and safety of our community and staff remains our highest priority as we re-open some branches and resume some of our services. This means there are changes to the way our libraries operate, including strict hygiene and physical distancing rules. Here is what you need to know:
- Brunswick and Coburg libraries are open to the general public from 10am to 5pm Monday to Friday. The hours for each location may change so it’s important to check our Location and hours page for more information.
- Do not visit if you are unwell or live in one of the postcodes 3012, 3021, 3031, 3032, 3038, 3042, 3046, 3047, 3051, 3055, 3060 or 3064. We cannot stress this enough. Stay home and we will gladly deliver items to you.
- When you visit a library, a concierge will greet you, ask for your library card or name and phone number, and provide hand sanitiser for you to use. These are required conditions of entry. There will also be some other measures in place – things like taking card payments only, increased cleaning, borrowing only via the self-service kiosks, and returns only via the returns chutes. These measures will be well signposted and communicated upon entry.
- In line with government restrictions, there is a limit of 20 visitors in the library. We are asking you to be patient if there are queues and strongly urge you to limit family visits to one person from the household, although children will require a supervisory adult. Attending the library as a family means a longer waiting time for others. We ask you to reserve your items in advance, this will be a big help to everyone.
- From Monday, 29 June you will need to keep your visit to 45 minutes or less. This is to help keep access to the library as fair as possible since only 20 people can be in the library at once.
- A limited number of PCs will be available for a maximum of 30 minutes per day. There’ll be no exceptions or extensions to the time limit.
- Due dates for all physical collection items borrowed before 29 June have been extended to 31 July 2020. Most items will be automatically renewed, and we are not applying overdue fines.
- You can now reserve items in the library catalogue, or you can call us to arrange that for you. You will receive an email when your items are ready to collect.
- While we continue to operate reduced hours, we will still be offering our ‘Books to Your Door’ home delivery service. Register for your next Books to Your Door delivery.
- Items can be returned through the external returns chutes at Brunswick and Coburg libraries. Books will be quarantined for a recommended period after return, so they may be lingering on your card for up to a week. Don’t worry, we won’t be applying any overdue fines.
- Photocopying, scanning and printing facilities will be available.
- Study spaces will continue to be closed and newspapers will be unavailable.
- There will be no in-person programs until further notice. The government restrictions just don’t allow for it. Many regular programs including Storytime, Rhymetime, Toddler Time, English Conversation Club, events and book clubs have moved online and will continue during the reduced opening period.
Finally, we are all continuing to navigate these unprecedented times together and reserve the right to make further adjustments along the way as we slowly progress toward pre-COVID 19 services.
We thank you for your continued understanding, patience and support as we reopen libraries and resume services.