Contact us

Council opening hours

Monday to Friday, 8.30 am - 5 pm
Closed on public holidays

Enquiries and requests

Online form

Report an issue or request a service
After submitting the online form you are provided with a request number.


9240 1111 (24 hours)
Business hours enquiries and urgent after hours issues, like dog attack or fallen tree.

Accessible options

TTY: Phone 133 677
Speak and listen: Phone 1300 555 727
Internet relay users: Connect to National Relay Service

Ask for (03) 9240 1111

Fax: (03) 9240 1212

Postal address: Locked Bag 10, Moreland Vic. 3058 Australia

Submit application documents or information. Use this form only to send Council application documents or information. Do not use this form to report an issue.

Customer Service Centres

  • Moreland Civic Centre, 90 Bell Street, Coburg
    Includes Council offices, including planning and building staff.

You can also ask about Council services and make a payment at the:

Social media

Languages and interpreters

Language Link is Council's free multilingual telephone information service. You can phone to connect to Council through a telephone interpreter or listen to information.

Arabic 9280 1913 Arabic
Chinese 9280 1910 Cantonese
Greek 9280 1912 Greek
Hindi 9280 1918 Hindi
Italian 9280 1911 Italian
Mandarin 9280 0750 Mandarin
Punjabi 9280 0751 Punjabi
Turkish 9280 1914 Turkish
Vietnamese 9280 1915 Vietnamese
Other languages 9280 1919  

Media enquiries

For all after hours media enquiries that relate to Council, phone Marco Bass, Manager Marketing and Communications, on 0481 000 614.

Making a complaint

Moreland City Council is committed to providing quality services to the community. See complaints about Council services for information about how to make a complaint or provide feedback.


Whistleblowers provides information on whistleblowing, reporting processes and contact details for whisteblowers.

Victorian Charter of Human Rights and Responsibilities

Council complies with the Victorian Charter of Human Rights and Responsibilities. Read the Human Rights and Responsibilities Act 2006.

Council assesses the implications of Council meeting and Planning and Related Matters meeting reports against the requirements of the Charter.


Moreland ABN: 46 202 010 737