Community information relating to coronavirus (COVID-19)

Last updated: Monday 6 April 2020

Our priority is the health and safety of our community and staff, and with this in mind we have made some decisions that will impact our services, events and programs over the coming weeks.

Information on COVID-19 in your language

Support for businesses

If you're a local business and looking for support during this time, visit our Business Moreland website.

Customer Service Centre closures

Our Customer Service Centres have been temporarily closed.

We're still available to provide you with information and services:

  • Call us on 9240 1111 to talk with our Customer Service team
  • View our online services including bins and collections, new pet registrations, planning enquiries and more.

Urban Planning Services at Coburg Civic Centre remains open.

You can access urban planning advice via phone (03) 9240 1111 or viewing advertised plans online.

Sharps disposals 

If you have sharps, needles or syringes that you would normally bring to our customer service centres to dispose - you can now take them to Merri Health located at 93 Bell Street Coburg.

For more information you can call Merri Health on 1300 637 744.

Library closures

All of our libraries are currently closed until further notice. Find out more about our eLibrary resources available online.

We are also not accepting any returned library items via the return chutes. If you do have a library item, please hold on to it until we re-open. No overdue charges or fines will be issued during this time.

Leisure and aquatic centres closures

All of our leisure and aquatic centres are currently closed until further notice.

Outdoor recreation equipment closures

Playgrounds, skate parks, outdoor gym equipment and other areas with outdoor recreation equipment are closed until further notice.

Oxygen Youth Space closed

Oxygen Youth Space is currently closed until further notice. 

For important information or queries related to support for young people in Moreland call us on 9240 1111.

School Holiday Program cancellations

Our School Holiday Program due to begin from Monday 30 March 2020 has been cancelled.

If you have a question about your booking, please call us on 9240 1111 to speak with our School Holiday Program team.

Family Day Care still currently operating

Our Family Day Care service is still operating. 

Event cancellations

The following events across Moreland have been cancelled:

Most Council-run community meetings and information sessions will also be cancelled or alternatively consultation will be conducted in a different way. Advice about specific meetings and sessions will be provided to relevant participants.

Citizenship Ceremonies

All Citizenship Ceremonies have been postponed until further notice. If you have a query regarding citizenship visit the Department of Home Affairs website or call 131 880.

Aged and Community Support 

As a proactive measure to protect community and staff health and safety in relation to COVID-19, some of our Aged and Community Support services have been cancelled, while all essential support services will continue with additional health practices and measures put in place.

Planned activity groups- Cancelled until further notice.

Seniors groups – Cancelled – all community venue bookings are cancelled until further notice.

Moreland Age-Friendly Ambassadors Program – Cancelled. Workshops scheduled from April 20 to be advised.

Home Support services, Personal Support, Respite Support, Delivered Meals and Community Transport will continue, with some adjustments to services. Clients will be contacted directly by Council to plan and discuss.

If you have any questions or concerns about your service, please phone (03) 9240 2302.

Playgroups

All Council-led playgroups will be closed until further notice.

Halls and venues for hire

All council-managed Halls, Senior Citizen Centres and Meeting Rooms have been temporarily closed until further notice.

Counihan Gallery

The Counihan Gallery is currently closed until further notice.

Maternal and child health 

There will be some adjustments to our maternal and child health programs, you’ll be notified by your maternal and child health nurse directly. 

If you have any questions, contact our MCH line on 9240 1111 and select option 2.

Department of Health and Human Services has developed this factsheet for parents with young children  (PDF 1Mb).

Immunisation services

Our immunisation services will continue to run with additional health practices put into place.

Until further notice all sessions will run on their advertised day and time from Coburg Town Hall, 90 Bell St, Coburg. Carpark and entrance from Urquhart St.

Breastfeeding support

To continue providing support to families, we have moved our breastfeeding support to a phone line.

You can chat to our nurses between Monday to Friday, 9am - 4pm by calling 9304 5690.

Waste services

Our waste and bin collection and recycling services are still business as normal.

Hard waste collections still occuring as normal

Our annual hard waste collection service remains as normal, running until Friday 17 April. 

Find out when collections will be occuring in your area.

All other services 

All other services will run as normal, unless otherwise advised.

More information about coronavirus

For those wanting more information about coronavirus and how to reduce your risk of catching the virus, this webpage is a great resource, provided and regularly updated by the Victorian Department of Health and Human Services (DHHS)

The situation and how it will affect our community is changing quickly and we are working to adapt to circumstances as we receive advice from Department of Health and Human Services (DHHS).

The health and safety of our community is our top priority and we will keep you informed.