Council service announcements in relation to COVID-19
Information last updated: 22 January, 1:30pm
From 11:59pm on Friday 22 January 2021, the number of people allowed in homes in Victoria will rise from 15 to 30 people.
- Babies under 12 months are not included in this limit, however all other dependents over 12 months of age are included in the limit.
The Victorian Government has announced that from 11:59pm on Sunday 17 January 2021, face masks are no longer mandatory in all public indoor settings. This is a change to the current Victorian COVIDSafe Summer restrictions.
Face masks continue to be mandatory in the following locations:
- on public transport
- when riding in a ride share or taxi
- inside shopping centres, including the retail stores inside shopping centres, such as clothing stores
- inside indoor markets
- in large retail stores (over 2000 sq.m), such as department stores, electronics stores, furniture stores, hardware stores or supermarkets
- on domestic flights to and from Victoria
- at airports
- in hospitals
You must always carry a face mask with you when you leave home unless you have a lawful reason not to. It is strongly recommended you wear one whenever you cannot keep 1.5 metres distance from others, including during home visits.
Other restrictions still in place from New Years Eve announcement:
- Up to 100 people can meet outdoors for a public gathering.
- There will be a phased return to some workplaces.
These restrictions may be subject to further changes.
More of our services and facilities have started to open, but some remain closed and/or are subject to restrictions.
Our priority is the health and safety of our community and staff, and with this in mind we continue to make decisions that may impact the way we deliver our services, events and programs.
Visit our current restrictions page for more information on the restrictions currently operating in Moreland.
Translated COVID-19 Service Announcements
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On this page is a complete list of our services and their opening status.
Use the menu below to find information on a particular service.
More information about coronavirus
For those wanting more information about coronavirus and how to keep yourself and other safe, you can visit the Victorian Government's Coronavirus website that has key updates on the roadmap to reopening and the steps ahead for Victoria.
The Department of Health and Human Services (DHHS) website also features information about COVID-19 and as well as translated sections in different languages.
The health and safety of our community remains our top priority and we will continue to keep you informed.
Aged and Community Support
We prioritise the health and safety of residents and staff. This will continue as people return to community activities.
We aim to support older people to feel safe in returning to services both in their home and in the community.
We are continuing to provide essential support services. We are doing this with extra health and hygiene practices and measures in place.
The following support services continue with some adjustments:
- personal care
- household support
- shopping assistance
- respite
- home maintenance
- delivered meals
- community transport
Living and Ageing Well: We are working on ways to support older people to feel confident in returning to community activities. This is particularly around social connection.
Social support groups: These groups are on-hold until further notice. We are working with residents to provide alternative social connections and activities in the community and at home. This is within smaller groups.
Senior citizen groups: We are working to provide social connection opportunities for members. This is being done while they prepare for returning to group settings.
Regional Assessment Services: Referrals for new services are continuing via phone assessment. For the Commonwealth Home Support Program via My Aged Care call 1800 200 422. For the Home and Community Care Program for Younger People call our intake officer on 9240 2338.
If you have any questions or concerns about your service please call us on 9240 2302. You can also contact us if you want to find out if you or someone you know are eligible for a service.
Breastfeeding support
Breastfeeding support is available at our Coburg Maternal and Child Health Centre as a drop-in from 9:30am to 3:30pm on Wednesdays.
Masks must be worn in all Maternal and Child Health facilities. We can provide one if you don’t have one.
For general enquiries, contact our Maternal and Child Health team on 9240 1111 and select option 2.
Citizenship Ceremonies - postponed
All face-to-face Citizenship Ceremonies have been postponed. Online Citizenship Ceremonies are now being conducted by Moreland, and arranged by the Department of Home Affairs.
If you have a query regarding citizenship visit the Department of Home Affairs website or call 131 880.
Counihan Gallery
The Counihan Gallery closed from mid-December until early February as of Saturday 12 December. When it reopens in Febuary it will have additional hygiene measures in place for viewing it's current exhibitions.
When the gallery reopens it's opening hours will be Wednesday to Saturday from 11am to 5pm, and Sundays from 1pm to 5pm, but the gallery is closed on public holidays.
You can see the MORELAND SUMMER SHOW: SOLITUDE & SOLACE exhibition online through the Counihan's virtual gallery.
Customer Service Centres
Our customer service centres are all open for business. Visitors are asked to sanitise their hands on arrival and maintain social distancing. You are encouraged to wear a fitted face mask if you cannot physically distance by 1.5 metres.
Customer service centre opening hours (Coburg, Brunswick and Glenroy):
- Monday to Friday, 8:30am to 5pm
- Closed on public holidays
We're also available to provide you with information and services through other communication channels:
- You can call us on 9240 1111 to talk with our Customer Service Team.
- You can view our online services including bins and collections, new pet registrations, planning enquiries and more.
You can access urban planning advice via phone (03) 9240 1111 or view advertised plans online.
Events
Most Council-run community meetings and information sessions have been cancelled or alternatively consultation is being conducted in a different way.
Advice about specific meetings and sessions will be provided to relevant participants.
You can also find out about online events happening throughout Moreland on our What's on page.
Family Day Care
All children can attend Family Day Care (FDC) as per the State Government’s roadmap to easing restrictions.
If you require childcare or are interested in becoming a home based educator call 9240 2300.
Halls and venues for hire
Community Venues can host meetings for essential public support services with no more than 1 person per 4sqm and must have COVIDSafe Plan.
You can view our community venues through our Halls and venues for hire web page.
Immunisation services
Our Council-run immunisation services are still running and appointments must be made before you can attend. All sessions are at Coburg Town Hall, 90 Bell St, Coburg with plenty of parking on Urquhart Street.
Masks must be worn in all immunisation facilities.
Please call us on 9240 1111 or email sd-immunisation@moreland.vic.gov.au for any queries.
Libraries
As of Monday 7 December our Brunswick Library, Coburg Library and Glenroy Library have extended their opening hours to Monday to Friday, from 10am to 5pm. The Fawkner Library and the Campbell Turnbull Library remain closed.
The Brunswick, Coburg and Glenroy libraries have also increased their capacity limits according to restrictions easing. Library visits will no longer be restricted by a time limitation (however, computer time limits of 60 minutes allowed on a computer still apply).
Visitors must sanitise their hands and provide contact tracing details on arrival at the library concierge.
Library programs are being offered online through the library's Youtube and Facebook pages.
Our Books to Your Door service is still available.
Leisure and aquatic centres
Our pools and gyms are opening for bookings in line with the current restrictions. For information about a specific centre, such as contact details, locations, or current opening hours, visit the Active Moreland website.
Swimming Pools
- Outdoor pools are open at Brunswick Baths, Oak Park Aquatic Centre, Coburg Olympic Swimming Pool and Pascoe Vale Outdoor Pool.
- Our outdoor pool capacities have increased. Each centre's capacity is assessed individually, and bookings are still necessary to attend a pool in Moreland. To organise a booking, visit the COVID-19 reopening page on the Active Moreland website and select the pool where you wish to make a booking.
- Outdoor splash pads, toddlers pools and learners pools are now open for bookings through the COVID-19 reopening page on the Active Moreland website based on temperature triggers.
- Indoor pools at Fawkner Leisure Centre and Brunswick Baths are open, with capacities increased. The pool at Coburg Leisure Centre is expected to open on 14 December following the finishing of some works. Masks must be worn in all indoor facilities.
- Pool session times have increased. You can see the increased length of swim sessions through the booking schedule for each centre, which you can find on the COVID-19 reopening page on the Active Moreland website.
Spa, sauna and steam rooms
Closed until further notice.
Gyms
- Gyms at Brunswick Baths, Coburg Leisure Centre gym, Fawkner Leisure Centre and Oak Park Aquatic Centre are now open. You must make a booking to access the gym at these centres, which you can do by visiting the COVID-19 reopening page on Active Moreland and selecting the gym where you wish to make a booking.
- Gym capacities and gym session times have increased, which will be reflected in the sessions that are available to be booked.
Group Fitness Classes and timetable
- Group fitness classes, including cycle classes, are now available at all open centres. You must have a booking for a class to attend. You can make a booking at any of our centres through the Group fitness timetable page on the Active Moreland website.
- All Group Fitness classes will run for 45 minutes.
- Virtual classes at Oak Park Aquatic Centre and Coburg Leisure Centre are available, and can be booked through the virtual fitness timetable on the Active Moreland website.
Swimming Lessons
- You can now book in for a pay-as-you-go swimming lesson program at Brunswick, Oak Park and Fawkner Leisure Centre. To book visit the COVID-19 swimming lesson program page on the Active Moreland website.
Memberships
- Active Moreland members now have the option to opt-in for the reactivation of their memberships. To reactivate your membership, please complete our online reactivation form on the Active Moreland website.
- Please be patient while our team work through the high volume or membership reactivations. We will be in touch with further information.
To make a booking to any of our Active Moreland services, visit the COVID-19 reopening page on Active Moreland.
When attending any of our centres:
- All sessions must be pre-booked and paid for online. Memberships will continue to remain on suspension unless members opt-in to reactivate their membership.
- Capacity restrictions are in place and may vary between services and centres.
- Maintain social distancing of 1.5m at all times.
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Visitors are encouraged to wear masks even when outdoors if you cannot physically distance by 1.5 metres.
- If you feel unwell, please do not attend our centres (refunds are available on request). We encourage you to get tested and return home until you receive your results.
Maternal and child health
We are seeing all our clients face-to-face for Key Age and Stages (KAS) consults. If you would prefer a telehealth appointment, please call our team on 9240 1111 and select option 2.
Masks must be worn in all Maternal and Child Health facilities.
New parent groups are online. For Dads groups, please see the Dads of Moreland Facebook page for more information.
For further information on Maternal and Child Health, you can call our team on 9240 1111 (select option 2).
You can download the latest information on COVID-19 health care for parents with infants and young children from the Department of Health and Human Services here: COVID-19 Health Care Information - 15 December 2020.
Outdoor recreation equipment
Playgrounds, outdoor communal gym equipment and outdoor skate parks are open with physical distancing required at all times.
Oxygen Youth Space
Oxygen Youth Space has reopened as of Monday 17 November. There are capacity restrictions and COVIDSafe measures and adjustments in place. Youth support is always available, and we can now meet you face-to-face (call us on 9389 8645 or email Sarah Rocca to make an appointment).
Upon entry, patrons are required to sanitise their hands and register their attendance.
Personal hygiene must be applied, as your safety is our priority. Patrons are encouraged to wear masks even when outdoors if you cannot physically distance by 1.5 metres.
The following sessions will be running from the Oxygen Youth Space.
Drop-In sessions:
- Mondays: 12pm to 2pm for 18 to 24 year olds
- Wednesdays: 3pm to 5pm for 12 to 18 year olds
- Fridays: 3pm to 5pm for 12 to 18 year olds
Community hire:
1 group per day, Monday to Friday.
The FReeZA program:
Every second Tuesday and online every other Tuesday.
Numbers are limited to 10 indoors and social distancing will be observed.
Online programs
Our online programs are continuing and include Study group and tutoring sessions, Icicles Studio and music tutorials, Moreland Voice Podcasts, Picture Perfect, and Best Bad Jokes.
The team is available online and over the phone for all youth support.
Phone: 9389 8645
Email: oxygen@moreland.vic.gov.au
Parking management
Parking enforcement returns to normal as of Monday 7 December. Please check the signs where you have parked to avoid any fines.
Playgroups - online
Council's Supported Playgroup Program is continuing to operate online with some limited face-to-face options for families for the rest of term 4. We will have more information available in January of 2021 for Term 1.
For more information visit the Playgroup page on our website or email playgroups@moreland.vic.gov.au
School Holiday Program
Council's Primary School Holiday Program is operating. For more information visit our Primary School Holiday Program page.
Sharps disposals
If you have sharps, needles or syringes that you would normally bring to our Customer Service Centres, you can now take them to Merri Health located at 93 Bell Street Coburg.
For more information you can call Merri Health on 1300 637 744.
Sport and Recreation
Indoor physical recreation and community sport:
- Permitted for all ages
- No patron caps with a density quotient of 1 per 4sqm for each space.
- Gym and exercise classes limited to 50 people (excluding anyone necessary for running the class). COVID Marshals required when gyms are staffed.
- At times when gyms are unstaffed, a density quotient of 1 per 8 sqm applies.
- Signage must state the number of people permitted inside, wipes and disinfectant must be supplied for use by patrons, and record keeping is required and venues with capacity of greater than 500 patrons must publish a COVIDSafe Plan online.
Outdoor physical recreation and community sport:
- Permitted for all ages
- Up to a maximum of 100 patrons for outdoor fitness classes with a density quotient of 1 per 2sqm.
- Record keeping is required and venues with capacity of greater than 500 patrons must publish a COVIDSafe Plan online.
- Patrons are encouraged to wear masks even when outdoors if you cannot physically distance by 1.5 metres.
Outdoor communal gym equipment: Open. Keep 1.5 metres between yourself and others.
Publicly accessible playgrounds: Open. Keep 1.5 metres between yourself and others.
Support for businesses
If you're a local business and looking for support during this time, visit our Business Moreland website.
Waste services
Our waste and bin collection and recycling services are still business as normal. Learn more about waste collection services.