Council service announcements in relation to COVID-19

Information last updated: Monday 21 September 1:00pm

The Victorian Government has announced that from 11:59pm on 13 September 2020 stage 4 restrictions will change. This includes an eased curfew of 9pm to 5am every evening, increased exercise periods, and the introduction of single social bubbles.

A number of our services and facilities remain closed.

Our priority is the health and safety of our community and staff, and with this in mind we continue to make decisions that may impact the way we deliver our services, events and programs.

Visit our current restrictions page for more information on the restrictions currently operating in Moreland.


Translated COVID-19 Service Announcements

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On this page is a complete list of our services and their opening status.

Use the menu below to find information on a particular service.

Services A-L Services M-Z
Aged and Community Support Maternal and child health
Breastfeeding support Outdoor recreation equipment closures
Citizenship Ceremonies  Oxygen Youth Space closure
Counihan Gallery closed Playgroups closed 
Customer Service Centre closures School Holiday Program suspended
Events Sharps disposals
Family Day Care operating Sport and recreation
Halls and venues for hire Support for businesses
Immunisation services Waste services 
Library closures  
Leisure and aquatic centres closures  

More information about coronavirus 

For those wanting more information about coronavirus and how to keep yourself and other safe, this web page is a great resource, provided and regularly updated by the Victorian Department of Health and Human Services (DHHS)

The health and safety of our community remains our top priority and we will continue to keep you informed.


Aged and Community Support 

The health and safety of our residents and staff is foremost in our service delivery during COVID-19. As such, we have made changes to the way we deliver some of our services and have also had to cancel some services. Essential support services continue to be provided with additional health and hygiene practices and measures put in place.

Planned Activity Groups/Social Support Groups: These groups are cancelled until further notice, however we are working with residents to provide alternative social connection opportunities and activities that can be done at home.

Senior Citizen groups: These are cancelled until further notice. We are working with groups on options for staying connected while staying at home.

Moreland Age-Friendly Ambassadors Program: These are on hold at the current time. We are working on other Living and Ageing Well strategies to support older people during COVID-19.

Delivered meals program: Additional Commonwealth Home Support Program (CHSP) funding has been provided to distribute additional meals to the community during COVID-19.

Home Support services, Personal Support, Respite Support, Delivered Meals and Community Transport: These services will continue, with some adjustments.

If you have any questions or concerns about your service, or if you want to find out if you or someone you know are eligible for a service, please phone (03) 9240 2302.


Breastfeeding support

As of 15 June 2020, Moreland went back to providing face-to-face breastfeeding support every Wednesday to families via an appointment system at our Coburg Maternal and Child Health Centre.

You can book your one on one appointment with our team via our booking line on 9240 1111 and by selecting option 2. Where possible we request that only the mother and child attend the appointment.

All appointments need to be made via the booking line as we are not taking drop-ins at the moment due to COVID-19.

For general enquiries contact our Maternal and Child Health team on 9240 1111 and select option 2.


Citizenship Ceremonies 

All face-to-face Citizenship Ceremonies have been postponed. Online Citizenship Ceremonies are now being conducted by Moreland, and arranged by the Department of Home Affairs. 

If you have a query regarding citizenship visit the Department of Home Affairs website or call 131 880.


Counihan Gallery closed

The Counihan Gallery is currently closed.


Customer Service Centre closures

Our Customer Service Centres are temporarily closed.

We're still available to provide you with information and services:

  • Call us on 9240 1111 to talk with our Customer Service Team.
  • View our online services including bins and collections, new pet registrations, planning enquiries and more.

You can access urban planning advice via phone (03) 9240 1111 or viewing advertised plans online.



Most Council-run community meetings and information sessions have been cancelled or alternatively consultation is being conducted in a different way. 

Advice about specific meetings and sessions will be provided to relevant participants.


Family Day Care operating 

Our Family Day Care service is still operating.

From Thursday 6 August, only the children of permitted workers and vulnerable children will be able to access child care and kindergarten. Please contact the Family Day Care Team if you would like further information.

If you require child care or are interested in becoming a home based educator call 9240 2300.


Halls and venues for hire 

All council-managed halls, Senior Citizen Centres and meeting rooms have been temporarily closed.


Immunisation services

Our Council-run immunisation services are still running and appointments must be made before you can attend. All sessions are at Coburg Town Hall, 90 Bell St, Coburg with plenty of parking on Urquhart Street. 

Please call us on 9240 1111 or email for any queries.


Library closures

All of our libraries remain closed until further notice. Items have been renewed until 30 September and library fines will be suspended during the closure. Online library services will continue to be available including books and audiobooks. 

All library programs, events and room bookings have been cancelled. 
The State Government’s roadmap to ease restrictions means Click & Collect and Books to Your Door will be available from Wednesday 16 September.  


Leisure and aquatic centre closures

For now all indoor pool, and gyms will remain closed until the Victorian Government confirm further easing of restrictions.

Seasonal pools including Fawkner Outdoor, Coburg Olympic and Pascoe Vale outdoor pools will remain closed for the winter period and scheduled to open 1 December.

Visit the Active Moreland website for the latest information.


Maternal and child health

All our Maternal and Child Health centres are open and continue to provide telehealth and short face-to-face consultations for 0 to 8 week old babies and priority groups. We will continue with telehealth for 4 month to 3.5 year old children and invite family for short face to face where necessary.

New parent groups are online. See the Dads of Moreland Facebook page for more information.

For further information on Maternal Health and Childcare services you can call our Maternal and Child Health team on 9240 1111 (select option 2).

You can download the latest information on COVID-19 health care for parents with infants and young children from the Department of Health and Human Services here: COVID-19 Health Care Information (DOC 934Kb).


Outdoor recreation equipment closures

From Monday 14 September, playgrounds will re-open with physical distancing measures in place. 
Skate parks, outdoor gym equipment and other areas with outdoor recreation equipment are closed. 


Oxygen Youth Space closure 

Oxygen Youth Space is currently closed.

The team is available online and over the phone for all youth support. Please call 9389 8645, email or visit our Facebook page.


Playgroups closed 

All Council-led playgroups will be closed until further notice.


School Holiday Program suspended 

Due to stage 4 restrictions and the closure of Child Care Services until mid-September, we are unlikely to operate the September 2020 School Holiday Program. For more information visit our Primary School Holiday Program page.


Sharps disposals 

If you have sharps, needles or syringes that you would normally bring to our Customer Service Centres - you can now take them to Merri Health located at 93 Bell Street Coburg.

For more information you can call Merri Health on 1300 637 744.


Sport and Recreation

For exercise or recreation 2 people or a household can meet outdoors for 2 hours maximum within 5kms of where you live. Please use common sense and limit the number of people you see in person right now. Visit the Department of Health and Human Services website for more information.

All other sporting codes, clubs and associations will need to cease operations from their sporting facility and remain closed to their members and the public until further notice. This includes outdoor sport facilities and indoor sports centres such as gyms, training facilities and pools. As per the State Government advice, if you live in an impacted area you cannot participate in community sport elsewhere.


Support for businesses 

If you're a local business and looking for support during this time, visit our Business Moreland website.


Waste services 

Our waste and bin collection and recycling services are still business as normal. Learn more about waste collection services.