Lodge a valuation objection

The Council valuation objection period for the 2020-21 rating cycle is now closed.

From 1 July 2018 land valuations were centralised under Valuer-General Victoria (VGV), with a new annual cycle of valuations for land tax, the Fire Services Property Levy and council rates setting purposes. The VGV is now the sole valuation authority to conduct annual valuations of all land in Victoria for rating and taxing purposes. Council is no longer the valuation authority so whilst we facilitate the enquiry, the VGV and their contractors and now responsible for all valuations.


The State Revenue Office (SRO) valuation objection period for the 2021 rating cycle is now open. 

The SRO use the VGV's Site Valuations (land only) relfected on the Council Rate Notice for their Land Tax assessments.

Lodge an objection against your Site Value (land only) via the SRO's Web Portal.

Note: Lodging a Land Tax objection will not affect your Council Rates as Council use the Capital Improved Valuation, and the SRO use the Site Valuation. When objecting to your Land Tax notice, you are only objecting to the Site Value.


Has COVID-19 affected my 2020/21 Valuations?

No. The valuations reflected on your 2020/21 Rate notices hold a Level of Value date of 01/01/2020. This means that the comparable valuation data sales were between 01/01/2019 and 01/01/2020. This was prior to the market being affected by COVID-19. If COVID-19 has affected the market, this will reflect on your 2021/22 Valuation and Rate notice.

More information as well as a Fact Sheet can be found here.


How do I lodge an objection?

You can lodge an online objection at the Victorian State Government website.


How long do I have to lodge an objection?

Valuation objections must be lodged within 2 months of the annual Valuation and Rate notice being issued. This is outlined in the Valuation of Land Act 1960 and Council is unable to process late applications. The objection must be lodged by 13th November 2020.


When will I receive a notice of decision?

Once the VGV receives your objection form, an acknowledgment email will be issued. A valuer will be in contact within 6 weeks from the date of issue on the acknowledgment letter to discuss your valuation objection. Under the Valuation of Land Act 1960, the Valuer General’s contract valuers will provide you with a reasonable opportunity to discuss the objection and provide a notice of decision within 4 months.


Do I still have to pay my rates pending the outcome of my objection?

Yes. All rates and charges that fall due must be paid by their respective due dates.


What if I am not satisfied with the formal response?

If a ratepayer is not satisfied with the decision of the valuer or the VGV they can appeal to the Victorian Civil and Administrative Tribunal (VCAT) for review.


If my valuation is adjusted, will a new annual rate notice be issued?

Yes. Once a ratepayer receives confirmation from the valuer of their new valuation, a new notice will be issued within 3 months.

For further rates enquiries please contact the Revenue Services Unit on (03) 9240 1111 or lodge an online enquiry.