Abandoned shopping trolleys

Responsibility for shopping trolleys

Shopping trolleys should not be left on the street, footpath or naturestrip and should be returned to the retailer they belong to.

Abanonded trolleys can be hazardous and can obstruct roads or footpaths or end up in waterways.

Council officers will impound trolleys when outside of the shopping centre precinct and on Council land, and will only be released to the owner once the release fee has been paid.

If you use a shopping trolley, it is your responsibility to ensure the trolley remains in the shopping centre precinct.

Report an abandoned shopping trolley

You are encouraged to contact the relevant retailer directly to report an abandoned shopping trolley.

If you wish to report an abandoned trolley from Woolworths, IGA, Target, Big W or Dan Murphy's, you can call 1800 641 497 or visit Trolley Tracker

If you wish to report an abandoned trolley from Coles, you can call 1800 876 553 or email Coles.

For all other retailers, please contact the store directly or contact Council on 9240 1111.