Monday to Friday, 8.30 am - 5 pm
Closed: public holidays
Enquiries and requests
Phone: (03) 9240 1111
Emergency: (03) 9240 1111 (24 hours). If the issue is urgent, such as a dog attack, flood or footpath damage.
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Report an issue, request a service or give us feedback. After submitting the form you are provided with a request number.
TTY: phone 133 677 then ask for 03 9240 1111
Speak and listen: phone 1300 555 727 then ask for 03 9240 1111
Internet relay users: connect to the National Relay Service then ask for 9240 1111
Fax: (03) 9240 1212
Postal address: Locked Bag 10, Moreland Vic. 3058 Australia
Submit application documents or information Use this form only to send Council application documents or information. Do not use this form to report an issue.
Third-party apps: If you are reporting an issue to Council using a third-party app or website, we ask you to use Council Online Services or to contact us directly.
Customer Service Centres
Council offices are located at the Moreland Civic Centre, 90 Bell Street, Coburg.
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Languages and interpreters
Language Link is Council's free multilingual telephone information service. You can phone to connect to Council through a telephone interpreter or listen to information.
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For all after hours media enquiries that relate to Council, phone Marco Bass, Manager Marketing and Communications, on 0481 000 614.
Complaints about Council services
Moreland City Council is committed to providing quality services to the community. See complaints about Council services for information about how to make a complaint or provide feedback.
Whistleblowers provides information on whistleblowing, reporting processes and contact details for whisteblowers.
Victorian Charter of Human Rights and Responsibilities
Council complies with the Victorian Charter of Human Rights and Responsibilities. Read the Human Rights and Responsibilities Act 2006.
Moreland ABN: 46 202 010 737