Payment options

Pay a Council fee or charge online using your Visa or MasterCard, including Council rates, fines, invoices, and many permit and licence renewals. See a full list of fees and charges you can pay online.

You can also register as a user to use My Accounts. Once you have received your password and login, view Council fees you owe and pay online.

Type of payment Payment method

Aged services invoice or statement

  • Pay online

  • Phone our secure phone payments on 9240 1111. Press 1 to make a payment and then press 5 to pay 'aged services tax invoices or statements' and follow the voice prompts

  • Use BPAY with biller code 938951, savings, cheque or credit card

  • Call Post Billpay on 13 18 16 or use the Post Billpay website with the Post Billpay code 3270

  • By post

  • Pay in person at a Council Customer Service Centre

Animal fine

  • Pay online

  • Phone our secure phone payments on 9240 1111. Press 1 to make a payment and then press 1 to pay 'fines and infringements' and follow the voice prompts

  • By post

  • Pay in person at a Council Customer Service Centre

Animal registration renewal

  • Pay online - cat registration or dog registration

  • Phone our secure phone payments on 9240 1111. Press 1 to make a payment and then press 4 to pay 'animal renewals' and follow the voice prompts

  • Use BPAY with biller code 979435, savings or cheque account

  • By post

  • Pay in person at a Council Customer Service Centre or post office

Asset protection fine

  • Pay online

  • Phone our secure phone payments on 9240 1111. Press 1 to make a payment and then press 1 to pay 'fines and infringements' and follow the voice prompts

  • By post

  • Pay in person at a Council Customer Service Centre

Building, planning or city infrastructure fee

  • Pay online

  • By post

  • Pay in person at a Council Customer Service Centre

Debtor invoice

  • Pay online

  • Phone our secure phone payments on 9240 1111. Press 1 to make a payment and then press 6 for 'debtor invoices' and follow the voice prompts

  • Use BPAY with biller code 938944, savings, cheque or credit card

  • By post

  • Pay in person at a Council Customer Service Centre

Environmental health fine

  • Pay online

  • Phone our secure phone payments on 9240 1111. Press 1 to make a payment and then press 1 to pay 'fines and infringements' and follow the voice prompts

  • By post

  • Pay in person at a Council Customer Service Centre

Licence or permit fee

  • Pay online

  • Phone our secure phone payments on 9240 1111. Press 1 to make a payment and then press 7 for 'licencing tax invoices' and follow the voice prompts

  • By post

  • Pay in person at a Council Customer Service Centre

Local laws fine

  • Pay online

  • Phone our secure phone payments on 9240 1111. Press 1 to make a payment and then press 1 to pay 'fines and infringements' and follow the voice prompts

  • By post

  • Pay in person at a Council Customer Service Centre

One-off service fee payment

  • Pay online

  • By post

  • Pay in person at a Council Customer Service Centre

Parking fine payment

  • Pay online

  • Phone our secure phone payments on 9240 1111. Press 1 to make a payment and then press 1 to pay 'fines and infringements' and follow the voice prompts

  • Call Post Billpay on 13 18 16 or use the Post Billpay website with the Post Billpay code 3204

  • By post

  • Pay in person at a Council Customer Service Centre or post office

Rates payment

  • Pay online

  • Phone our secure phone payments on 9240 1111. Press 1 to make a payment and then press 2 for 'rates' payments and follow the voice prompts

  • Use BPAY with biller code 35105, savings, cheque or credit card

  • Call Post Billpay on 13 18 16 or use the Post Billpay website with the Post Billpay code 3203

  • By post

  • Pay in person at a Council Customer Service Centre or post office

  • Arrange direct debit payment through your savings or cheque account

Residential or business parking permit renewal

  • Pay online

  • Phone our secure phone payments on 9240 1111. Press 1 to make a payment and then press 7 to pay 'licencing tax invoices' and then follow the voice prompts

  • By post

  • Pay in person at a Council Customer Service Centre