Late rates payments and payment arrangements

Penalty interest on late payments

When you pay your rates and charges, it is essential that Council receives your payment by the due dates, as shown on your annual rates notice.

If an instalment is not paid on or before the due date, you may be charged interest on the overdue amounts.

The 2017-18 rating period has the interest rate set at 10 per cent per annum. This interest rate is fixed under Section 2 of the Penalty Interest Rates Act 1983.

Payment arrangements with Council

If you are experiencing difficulties that prevent you from paying your rates and charges by the due date, it is important that you contact Council to discuss an alternative payment plan.

We recommend you plan ahead and contact Council before the due date.

Please note that Council's appointed debt collector, Australian Receivables Limited (ARL), manage payment arrangements. These arrangements may be subject to a $20 establishment fee.

Interest still applies to any rate or charge outstanding after a due date.

If you organise a payment arrangement and follow the agreed payment plan, Council will withhold recovery action against outstanding rate arrears.

After speaking with Council, you need to complete the Payment Agreement Request for Rates and Charges form (DOC 40Kb).

Rate arrears

Any arrears shown on your annual rates notice must be paid immediately. Arrears may be subject to legal action without further notice.  Any account escalated to Council's debt collection team will incur additional account management fees and possible legal costs.